unexpectedly warm and welcoming staff made my stay a delight, especially anny's friendly reception

Incredible attention from friendly staff!

Great staff, but Wi-Fi was slow and the rooms felt damp.

I recently stayed here with my friends and had an incredible time! We loved exploring the Colonial district and relaxing on a catamaran with great music. The service was top-notch, and the breakfast was delicious. Make sure to hit up the casino for some extra fun!

One downside was the confusion trying to find the swimming pool area. clearer signs would be helpful.

The pool area was impressive and perfect for relaxing. The staff provided excellent service, especially at the bar. The rooftop lounge offered a great view and a nice place to unwind.

A Mixed Bag, Great Location, Room for Improvement

Our family's stay had highs and lows. We appreciated the well-organized airport transfers and friendly staff. The large pool offered a relaxing vibe. However, we faced room allocation issues and some cool meals at the buffet. For future guests, confirm your room preferences at check-in!

room issues but pleasant views

The city view from the room was stunning and made the stay enjoyable. The room's decoration was modern, creating a nice atmosphere.

The hotel has a nice pool and the

gym is well equipped. Although the rooms were somewhat dated, they were still spacious and comfortable. The location was not ideal for sightseeing, but Uber rides were affordable, making it easy to get around.

Staying at Barcelo Santo Domingo was an amazing experience! The pool area was beautiful and perfect for relaxing after a day exploring. The staff was incredibly friendly and attentive, especially Leidy de la Rosa and the spa team.

Room cleanliness had some issues.

My stay was amazing. the room was spacious and comfortable, exceeding my expectations from my last trip to santo domingo. i loved the attentive staff who made sure everything was perfect during my fantastic walking tour. the location was ideal for exploring the city.

This place suits me perfectly with amenities like 24-hour reception, a fitness center, and an outdoor pool. On my first stay, the staff kindly helped me with directions, which I remember fondly. I'm coming back for a holiday!

The pool area offers ample space to relax, with plenty of lounges for sunbathing. The fitness center, though compact, has a decent range of equipment for a good workout.

Check-in can be a hassle. despite arriving on time, the wait for the rooms can stretch past the promised hour, with a mismatch in room placements and requests. The rooms age shows, with worn carpets that exude a musty odor, and issues with air conditioning were persistent, impacting comfort. Wifi connectivity outside the lobby is spotty at best, which can disrupt plans if you're dependent on being connected.

What a fantastic spot to unwind! I loved lounging by the inviting pool and enjoying the exciting live entertainment each night. Although the shower was a bit slow to drain, it didn’t take away from the overall great experience. 😊